Q: How to create an account with iSurvey Inspector

To create an account, go here . After you’ve entered your information, check your email for a link to confirm your account. The email address you enter here will act as your username on both the app and your online account. Your account information can be changed later within your online account. If you’re looking for a free trial of the software, go here .

Question 1

Add Your Company Logo to the Top of Your Reports

Accepted Answer

As standard, reports produced in Inspector are white labelled. This means we don’t place any iSurvey branding on your reports. We also don’t charge extra to add your own branding.

To add your own logo to reports:

Head over to your online account and sign in, using the same email address and password you used to create your account.

In your online account, click My Account in the top menu, then click Update Details.

To upload your logo, click Choose File and locate your logo on your computer (we recommend using a JPEG or PNG file). After you’ve selected the file, save your logo by clicking the Submit button below.

Question 2

How to Change Your Account Password

Accepted Answer

Think your account has been compromised? Changed staff? Changing your password is easy.

To change your password: First, login to your account.

Go to "My Account" at the top of the page.
"Account Details" will appear next to it. Click this.
Scroll down the page. Your password will appear as .
Replace the contents of this field with your desired password.
Click “Save” at the bottom of the page.

Then…

Question 3

How to create an account with iSurvey Inspector

Accepted Answer

To create an account, go here.

After you’ve entered your information, check your email for a link to confirm your account.

The email address you enter here will act as your username on both the app and your online account.

Your account information can be changed later within your online account.

If you’re looking for a free trial of the software, go here.

Question 4

How to Automatically Email Reports to a Specific Address Once Finalised

Accepted Answer

To set iSurvey to automatically email the report to a specific address once finalised:

Login to your online account.
Click "My Account" at the top of the page.
"Update Details" will appear in the menu below. Click this.
Scroll to the bottom of the page and click the check box that says "Send report copy to email address".
Enter the desired email address in the box below.

This is particularly useful for agents who want to be notified when reports have been completed, and have them available for viewing as an attachment at the same time.

Then…

Question 5

Change The Legal Information at the Beginning of Your Reports

Accepted Answer

We can alter the wording in the “About the Inspection” and “Tenant Guidance Notes” sections of your reports. Please contact us and we will be happy do this for you.

Question 6

How to Reset Your Password

Accepted Answer

If you’ve forgotten your password, you can reset it by visiting the iSurvey login page and clicking “Forgotten Password”.

We’ll send an automatically generated password to your account’s email address.

For security reasons, you should choose a unique password for iSurvey and never share your password in any correspondence.

If you continue to have trouble accessing your account, please contact us and we will get this fixed right away.

Frequently Read Articles

Browse All Categories